Quick and efficient. They still ask about insurance, but you can simply tell them you've already purchased it through a third party, and they won't force the issue.

Since it was Christmas, the staff might have been on holiday. The counter was shared with other companies, and there were not many people working. We waited for 20 minutes. The process was simple; they just checked the translation of my driver's license and took a deposit of 200 USD. After that, I could go to the parking lot to pick up the car. It took less than 10 minutes to complete the process. The car was upgraded; I got a Chevrolet Cruze, which was nice.

Waited in line for 15 minutes

On arrival the member of staff was pushy trying to sell full insurance package even though I presented him with my own full cover. His conduct changed when I replied no thank you to his offer as well as to his offer of upgrading size of vehicle. We explained we only had 4 cabin cases and NO other luggage but when I paid the required deposit his response was "Just so you know the car you've got wont be big enough so good luck with that"! As suspected, the vehicle we chose was more than big enough.