Everything was good Dropping car off needed a lift coz was very hot and I had my 8 year old with me

I was rather annoyed that we spent 2 hours waiting for a pick-up at Manchester airport and when I complained to the driver, he said, "No need for the attitude" !!!!!! The pick-up vehicle was full of young people who had no luggage and none of them picked up a rental vehicle and seemed to be friends of the driver, so I can only assume that the driver was picking up his friends instead of customers. However I must compliment Gina, the lady in your office, who was very understanding of my annoyance and went out of her way to assist and speed up the process. Thank you Gina.

Only complaint I have was the inside of the windows were not clean.

There were no signs for Easirent at the airport shuttle at Glasgow, so we didn’t know we were in the right place. We have rented with the company before so made sure all of our paperwork was in order. Be careful driving because any fines or tickets will incur a £55 admin cost. The car we got (black Peugeot) was dusty on the outside and had many small scratches and obvious scuffs, but the attendant let us go over the car thoroughly and he noted all of the defects. This is why our pick up took nearer 20 mins. I guess this is why the price is so low, but the car itself was in good condition and we had no problems driving it. Car had a dash cam, which we found reassuring. Drop off was fine, they noted no problems, and we were back on the airport shuttle within 10 minutes. Overall, decent car (if not scratched), friendly service and thorough. I like that they didn’t rush us when checking over the car on pick-up. But be careful when driving as penalty costs are high! And they could have done with a sign at Glasgow airport.

I am in the process of writing an official review of my experiences of renting a car from a range of rental companies in and around Belfast International Airport. A brief overview on renting a car from Easirent was that it was a difficult process, with little help or trust from staff and minimal customer service. From time of arrival to driving away the car took 2 hours and 15 mins. During my time having the Easirent car, I never felt comfortable having your car during the rental period for several reasons. All in all, the overall rating of rental was poor.