Everything was good Dropping car off needed a lift coz was very hot and I had my 8 year old with me

The car i got was a very dirty both outside and inside. i think the car was not clean at all

We had a flat tire and had to make calls to four different agencies, starting with the rental site in Glasgow, before we got a new tire. It would have been much easier and faster if a spare tire was in the car. The kind gentleman who finally brought us a new tire said it was a frequent issue with rental cars.

Had to wait for >40 minutes to be collected from Southampton airport as I was given the wrong directions to the collection area by Easirent head office. I was happy with the car and the hire cost but was charged £225 after drop off. At drop-off I disputed that I had caused damage to one tyre wall. The representative said they would investigate in case it was a previous issue since past customer(s) had badly damaged the hub cap on the same wheel. I've not yet received any explanation or breakdown as to the £225 charge 8 days later as Easirent customer services aren't on the phone and have not yet responded to my email. I'm very unhappy with the poor communication. Surely £225 is ridiculously excessive for replacing one tyre???

Total scam operation. Was charged £260 for a tiny, barely visible scratch at the end of the rental period (photos attached). Also, a huge deposit was taken on our card at the beginning (£1500), as well as a gas deposit (£95), very surprising. Difficult to find office, chose to walk instead of paying the £3/per person shuttle fee. Office was small, cramped, univiting. Not recommended in anyway.