SURPRICE RENT A CAR CAR RENTAL REVIEWS IN ITALY

I have still not received my deposit back from my vehicle hire

Very helpful staff

easy and chap to book

Service au comptoir pitoyable, pas fiable, une caution de 1200€ . Nous avons attendu plus de 1h30, un personnel lent et qui ne fait pas le constat de la voiture: il nous demande d’envoyer par WhatsApp les photos!!!!! A fuhir!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.

You did not provide enough details about the shuttle from the airport. As a result I had to get a taxi (30 Euro) and on top of that I've lost my jacket in the taxi. I understand the loss is my own responsibility but it took me a while to find a way to the vehicle and I was really tired after the flight. On the way back I already knew the exact location and I knew that a free shuttle bus was circulating between the airport and the vehicle drop off. This information was crucial to the booking.

It was a big surprise that they didn't accept my American driver's license and made me pay an extra $300 to be able to rent the car. Also, why do I have to drive a manual shift car in 2022? Shocking...

The process was easy, maybe state certain restrictions in a more obvious way so one won't be held hostage at the rental place to pay extra charges.

Muy mal servicio. Entregan coches llenos de toques y rallas por todos lados que notificas pero dicen que no pasa nada, y a la vuelta te hacen un teatro y te obligan a pagar por defectos ya existentes en la recogida. Fatal, no volveré a viajar con ellos.

Menos mal que reserve el seguro a todo riesgo con QEEQ.

Cars are not well looked after. The first car they gave me had a flat tire and they didn't even believe me when i reported it. They have a policy that customer should return the car clean inside out and if not there is a 20€ charge.

Price Drop Protector is a great feature

El coche estaba sucio (papeles) y se me cobró la limpieza despuesd de devolverlo

Genial el price protector, veremos la reclamación del seguro.

No chance to refuse extra insurance Had to pay twice!

Excellent service. Very friendly

Best car hire app

Excellent

Email me and i will inform

We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3

I really do not understand why collecting a rental car takes so long, if I find a provider that can greatly reduce the wait time then they will be my company of choice

Qeeq was excellent, no problems at all.

This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you. Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.

Was really disappointed in the car we were given. I paid for a Ford Fiesta, which would have been big enough for our luggage, and got a Lancia Ypsilon.

It was great that my rental car was rebooked for a lower price, but not at the expense of having the size car I booked.

They tried to scam us by inventing some random damage on the car. I had pictures from when I picked it up and before dropping it off. Although the guy did not admit it, it was evident that he damaged the car while inspecting it to charge us. In the end, after showing the pictures, the guy changed the subject and received the car without any complaints or so.