ALAMO CAR RENTAL REVIEWS IN CANADA

We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.

Booking process easy, changed the dates several times before the actual booking! Absolutely amazing process.

Very happy with the vehicle. Staff were helpful and accommodating. However, we did have a few issues: 1. We were kept waiting a long time for our vehicle, even whilst other customers who came to pick up their vehicle after us were given theirs. 2. Despite insisting on a 4x4 and having been assured, both pre and post rental, that we would be supplied a 4x4, we were almost not given one. Had I not insisted at the time of pickup, our vehicle would have been given to another customer. (It was the last vehicle but one and I heard customer services offer it to another customer before I pointed out to them that I had insisted on a 4x4 and that had been agreed). 3. The QEEQ deal included a free tank of fuel. This caused issues both at pick up and drop off. When I raised it with them, staff at pickup did not appear to be aware of this and did not know how to mark it on the reservation . Staff at drop off therefore initially tried to charge me a tank of fuel, which caused a delay on drop off.

Very good service and good deal.

Wanted a durango instead of the highlander. It had space but i didn't like it's performance in inclimate weather.

El auto muy bien sin fallas

Estuvo espectacular coche nuevo y súper limpio ágil la recepción y entrega!!

No conocía la página y resulto espectacular

Car was new and in a very good conditions.

Love this app.

The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

The outstanding issue was initially brought to the attention of QEEQ through the in-app customer support, but that seemed was not followed up. Subsequent email to the customer service was handled by QEEQ and a case was opened. Pending outcome, but appreciated the assistance from the support staff !!

Super simple and everything that I needed for a quick layover in Vancouver.

My number 1 spot to check for rentals. And to have a car for less than $80CAD for a night out in Vancouver, saved me a ton on taxi/Uber fares!

Nous aurions aimé lors de la restitution du véhicule avoir un écrit pour dire que le véhicule rendu était en parfait état. On a rendu les clefs et au revoir.

Rien à dire tout était ok

Es la primera vez que la renta de un auto es muy fácil y respetan la tarifa sin argumentos de que debes comprar más seguros. Fue muy rápido

Muy bien. Es la primera vez que uso qeeq y están dudosa, pero todo salió excelente.

Car in great condition, great spec and exactly as booked.

Easy to use, trust worthy.

ほぼ新車で良かった。

i will work with Alamo again 100%

Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.

Couldn't be happier. The whole experience was great. Had a very nice free upgrade thanks to diamond membership. Will use whenever I rent a car.

O carro era novinho, estava super limpo, foi uma experiência excelente.

Site muito fácil de mexer, rápido o processo de reserva e o melhor de tudo, preço incomparável!! Super recomendo

Tout c est très bien passé

Bien passé

The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.

Returning car was difficult to find on Union station. A note on paper work to say entrance to rentals is underground behind Bay st would be helpful

Overall are good !

Good and easy to book

Efficient !

Easy to book car rental