The current policies for payment methods really need to be revised. The inconvenience this caused has forced the decision for us to use other car rental companies in future.
Prompt and friendly customer service from counter staff, clean and new vehicle provided
About QEEQ:10.0/10
Initially I felt apprehensive to book with third party platform, however I have positive experience with QEEQ. The platform is straight forward and easy to use and telephone inquiry also met with friendly and competent customer service staffs. I am happy to give 5 stars review to QEEQ
I did purchase reduce access insurance with QEEQ and glad that I do not need to make claim, be good to see review from anyone who might have insurance issue either positive or negative
No matter how careful you are, there's always some kind of fees to be charged and they never tell you this, e.g. premium location charge, which was never mentioned to me neither when I booked the vehicle nor when I met the counter staff to collect the car.
I trusted Europcar that they should have checked the condition of the car such as sketches. Luckily I took a video and found out there are many sketches which were not recorded. Moreover, the vehicle was not fully top up with petrol and I wonder why ?
“The whole process was very well. The car was also in very good condition. But the car was hatchback.”
About Europcar:8.3/10
Europcar gave me KIA hatchback. I thaught it should be an intermediate car (sedan).
The insurance also didn't link to what i pay on easyrentcars. I was wondering what if there is a claim or somthing. It would be a difficult process.
I did have some problem as I was still charged with additional 2 child care seats ( although I only used 1) despite going to the counter and rectify it before I drove off. I saw the counter lady made the correction in the system.The receipt was finalised a few days later and by then I noticed it was still on it. That was my only problem. Other than that everything was good.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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