The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
Long queue at Hertz counter at Sydney airport. There were only two staff. One family held up the line because they didn’t pre book a car. I suggest 3 lines where two would serve customers who have already reserved their cars and just need to pick up.
Like: I reserved the car with ease, and received an email with all the information I needed, including deposit and what I would need to bring with me.
The staff were extremely friendly and went thought all the contract with ,e
The Car was extremely clean, with a full tank of fuel. Dislike: I would have liked to receive the Toll charge as close to the return as possible.
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T.Roberts
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View more >Dislike: The car had a transmission fault.. Slightly annoying..
S.KWONG
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View more >Dislike: nothing in particular
TPac
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View more >R.Chow
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View more >S.Zarei
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View more >M.Strudwick
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View more >C.Tay
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View more >R.Yaffe
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View more >Dislike: I would have liked to receive the Toll charge as close to the return as possible.
M.Veronese
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