From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8524600088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8524600088
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Alamo, Melbourne Airport Car Rental

Alamo 2000+ ratings, 11 reviews

Melbourne, Victoria, Australia

8.7 / 10 Very good

Best Price Car Rentals at Melbourne Airport(MEL)

Last updated on: March 26, 2024

Alamo - Melbourne Airport Information, Car Rental Instructions & Policies

Store Location

MELBOURNE TULLAMARINE AIRPORT,1 ARRIVAL DRIVE

Telephone

0393302314

Pickup from Branch or Car Park & After Hours Pickup

The Alamo - Melbourne Airport car rental location is in terminal

You can walk to the counter of Alamo - Melbourne Airport car rental.

Serviced by Redspot Car Rentals.The store is located the opposite to the exit of the Airport Arrival Hall. You can pick up your luggage and reach the counter after a five-minute walk by following the according to the instructions of the instruction.

Return to the Store, Car Park or Key Box & After Hours Return

Serviced by Redspot Car Rentals. The site is located at the public parking lot near the airport. Please follow the return sign on the ground and return the vehicle.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:30
07:00 -23:30
07:00 -23:30
07:00 -23:30
07:00 -23:30
07:00 -23:30
07:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 15 - 23.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 3 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
AUD 10/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 10/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 10/day
capped at AUD 60
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 80/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed:
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, Cockatoo Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Fiat Egea,Hyundai I20 Aut,Toyota Yaris,Corolla Cruze Sedanhatch,

USD 5000 for Jeep Compass,Bmw Serie 3,

AUD 5200-6200 for other car models.

AUD 5200 for Skoda Octavia,

AUD 5700 for Mazda Cx 9,

AUD 5200 for Fiat Egea,Toyota Cross Hybrid-hybrid,Nissan Juke,Hyundai I20 Aut,Toyota Yaris,Toyota Yaris Cross Gx,Toyota Camry Hybrid,Corolla Cruze Sedanhatch,Bmw Serie 3,Ford Mondeo,Toyota C-hr,Jeep Compass,Fiat 500,Mercedes S-class,Corolla Sedan Hybrid-hybrid,Renault Talisman,Ford Kuga,Mystery Car,

AUD 5700 for Mercedes Benz Vito,Bmw X5,

AUD 6200 for Mini Cooper Countryman,Q7 4x4 Winter,Bmw X3,12 Seat Bus,

Theft Insurance Excess differs by car model:

AUD 5200 for Fiat Egea,Toyota Cross Hybrid-hybrid,Nissan Juke,Hyundai I20 Aut,Toyota Yaris,Toyota Yaris Cross Gx,Toyota Camry Hybrid,Corolla Cruze Sedanhatch,Bmw Serie 3,Ford Mondeo,Toyota C-hr,Jeep Compass,Fiat 500,Mercedes S-class,Corolla Sedan Hybrid-hybrid,Renault Talisman,Ford Kuga,Mystery Car,

AUD 5700 for Mercedes Benz Vito,Bmw X5,

AUD 6200 for Mini Cooper Countryman,Q7 4x4 Winter,Bmw X3,12 Seat Bus,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Melbourne Airport

4.6 mi from Essendon Airport

11.9 mi from Melbourne City Heliport

Railway Stations

11.4 mi from Flagstaff Train Station

11.5 mi from Southern Cross Station

11.9 mi from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.1 mi from Holiday Inn Melbourne Airport

0.2 mi from ibis budget Melbourne Airport

Other Landmarks

12 mi from Federation Square

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -37.670391 144.850505

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Guest Reviews

Total points: 8.7 / 10 Very good

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 8.7
  • Spaciousness: 9.8
  • Counter staff: 7.8
  • Pick-up location: 7.4
  • Drop-off location: 8.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Ariff

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, March 29, 2024

    Like: Easy rent car from this
    Read More >
  • M.Taniguchi

    Melbourne

    10 /10 Excellent

    Reviewed: Friday, March 29, 2024

    Like: The girl at the counter was super nice, friendly and efficient.
    Read More >
  • N.SYAFIANA

    Melbourne

    9.8 /10 Excellent

    Reviewed: Friday, March 29, 2024

    Like: New car, excellent service, friendly staff, clean car
    Dislike: Nil
    Read More >
  • S.Dodd

    Melbourne

    9.7 /10 Excellent

    Reviewed: Friday, March 29, 2024

    Fantastic service at Melbourne airport - brand new car and staff could have been more helpful
    Read More >
  • A.Emadzadeh

    Melbourne

    9.7 /10 Excellent

    Reviewed: Friday, March 29, 2024

    I rented a Hyundai i20 which is relatively a small car. At the counter, I found out this car is not available and they gave me a Mitsubishi Pajero sport which was huge. To them, this was an upgrade for free but to me having a small suitcase and being on 3 day business trip, it was extremely difficult to drive in Melbourne in the rush hour and park the car. I wish I knew that they might not have a small car and then I would rent another car.
    Read More >
  • C.Colmenares

    Melbourne

    8.3 /10 Very good

    Reviewed: Friday, March 29, 2024

    I specifically chose a in-terminal location, we had to go from terminal 2 to terminal 1 and when we got there there wasn't anyone at the counter. We had to take all of our luggage and haul it to the Royal hotel where there was another counter and finally could get my car. Service at the counter was good and we ended up upgrading to a larger SUV. The returning area was poorly signaled and I actually had to go on foot to the return area to fetch someone to get my final return procedure
    Read More >
  • L. Travel

    Melbourne

    6.3 /10 Average

    Reviewed: Friday, March 29, 2024

    It was incredibly difficult to find the car hire department at the Melbourne Airport upon landing. There are hardly any signs pointing you in the correct direction. Once we found the correct area, which is actually across the street from the baggage terminal, the pick up was easy. The car we had this time was a hyundai i3, but it wasn't well maintained and the driver's side seat had stains on it and the fabric was well worn in the entire car. We couldn't use the GPS or cruise control due to needing an SD card. The car used a ton of gas and didn't feel like the upgrade was worth it compared to the Mitsubishi Mirage I had driven the week before in Tasmania, which was new and awesome on gas with no bells and whistles to be disappointed with. Overall, I wouldn't spring for the extra money on my next vehicle hire. Don't be surprised when you rent the vehicle to get asked to pre-purchase gas at a discount upon return and spring for road side assistance.
    Read More >
  • K.Ang

    Melbourne

    7.7 /10 Good

    Reviewed: Friday, March 29, 2024

    Difficult to locate the office "Redspot" No signage.
    Read More >
  • M.RIAZ

    Melbourne

    9 /10 Excellent

    Reviewed: Friday, March 29, 2024

    I was observing the staff who attended to me and the one next to me.. That customer was from the U. S as u had overheard the conversion.. And was treated way better than I was treated, maybe because of my name and race I suppose I could be wrong but since you ask for feedback I'm just providing it.i was as if I was talking to a robot that's how I felt. Nothing else. I'm from customer service even till now it's very important you make all customers irregardless of who they are must make them feel that they are all very important. Many thanks for asking me.
    Read More >
  • Anonymous

    Melbourne

    6 /10 Average

    Reviewed: Friday, March 29, 2024

    The vehcile had a lot of damage & was very smelly.
    Read More >
  • C.Franklin

    Melbourne

    9.3 /10 Excellent

    Reviewed: Friday, March 29, 2024

    Very nice car. Hybrid was a great help with petrol consumption. It was a bit of a squeeze with all of our bags from airport, but good space for the rest of our trip with lesser baggage.
    Read More >
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