Dollar Car Rental



Dollar is a well-established car rental brand that operates under the global umbrella of Hertz, one of the most recognized names in the transportation industry. Founded in 1965 by Henry J. Caruso in Los Angeles, California, Dollar has grown into a major player in the rental market, offering reliable service to both leisure and business customers. With a strong emphasis on customer-first values, Dollar has built a reputation for delivering quality vehicles and straightforward booking experiences for a wide range of travel needs.
Now part of a large company structure through its acquisition by Chrysler in 1990—then integrated into the Pentastar Transportation Group—Dollar benefits from the backing of a robust corporate network. This includes affiliations with other brands such as Thrifty and Snappy Rent A Car. Today, Dollar operates over 640 locations across 53 countries, including around 260 offices in major U.S. airports and cities, with an additional 400+ locations in regions like Australia, Canada, the Caribbean, and Latin America. Its broad footprint makes it a convenient option for international travelers seeking dependable car hire solutions wherever their journey takes them.
8
Very good
Dollar’s customer service was really good.
Newark
Reviewed: October 30, 2026
10
Excellent
Really good overall.
Melbourne
Reviewed: October 30, 2026
10
Excellent
Service was excellent, no extra charges, and pickup/return was really easy.
Chicago
Reviewed: October 30, 2026
10
Excellent
Right outside the airport, the counter was super easy to find and the staff were really friendly. No hard sell or random add‑ons, just helped me get the car and that was it.
Hobart
Reviewed: October 27, 2026
10
Excellent
Pickup was super quick and they explained all the important things in detail.
Chicago
Reviewed: October 26, 2026
10
Excellent
Pretty good overall.
Boston
Reviewed: October 25, 2026
10
Excellent
Great service
Los Angeles
Reviewed: October 25, 2026
10
Excellent
Super friendly service and really smooth pick-up and return, plus the car was in great condition.
Christchurch
Reviewed: October 25, 2026
10
Excellent
Booked a Jeep Compass specifically to drive up to the observatory (I’d checked it was 4WD). They didn’t end up giving us that car, but luckily their system showed we needed AWD, so they set us up with a Nissan X-Trail instead. It was actually great to drive—proper 4WD, a bit thirsty on fuel, had CarPlay, and the car was pretty new. No hidden or extra charges at all, and both pickup and drop-off were really straightforward. Only downside was there was just one person at the counter.
Hawaii - Hawaii Island
Reviewed: October 22, 2026
8
Very good
Really good experience – big, well-known company with lots of branches.
Melbourne
Reviewed: October 21, 2026
8
Very good
Most of the branches were pretty decent overall!
Chicago
Reviewed: October 19, 2026
8
Very good
They keep trying to upsell you and even roadside assistance feels like a hassle.
Las Vegas
Reviewed: October 18, 2026
10
Excellent
Because I wasn’t familiar with the roads, I ended up returning the car about 10 minutes late. There was a lady there who helped me a lot with the return, and I’m really grateful to her—she was like an angel to me.
Melbourne
Reviewed: October 17, 2026
10
Excellent
They share the counter with HZ, not sure what the deal is, but it makes everything pretty convenient.
Perth
Reviewed: October 15, 2026
10
Excellent
This rental experience was absolutely excellent.
Hawaii - Hawaii Island
Reviewed: October 14, 2026
8
Very good
Waited about 25 minutes in line in LA, but overall it was fine.
Los Angeles
Reviewed: October 12, 2026
10
Excellent
Great car, great service, absolutely fantastic.
Brisbane
Reviewed: October 12, 2026
10
Excellent
Service was pretty good. The rental office is right inside the airport, so picking up and returning the car is really convenient, and there were no hidden charges.
Hobart
Reviewed: October 10, 2026
10
Excellent
The branch was really easy to find and there was no line at all, so picking up the car was super efficient. Just be aware that diesel cars need extra ADblue. We rented two cars and halfway through the trip one of them warned that ADblue was low, so we had to stop at a big gas station and pay to top it up ourselves. We forgot to mention this to the rental company when we returned the car, but we’re going to try emailing them to see if we can get reimbursed.
Christchurch
Reviewed: October 10, 2026
10
Excellent
Pretty good overall.
Reno
Reviewed: October 10, 2026
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