Enterprise Car Rental

Excellent experience, highly recommended.

The staff member was super friendly and helpful.

Amazing experience from start to finish! Pick-up and drop-off were super smooth, and they even upgraded my car—loved how it drove and totally enjoyed it.

They walked me through everything in detail and the car was spotless inside and out.

If you don’t absolutely have to, I wouldn’t bother going all the way to the airport just to pick up the car — it’s much easier to go to a city branch you find on Google by searching Enterprise. Driving in the Philippines isn’t exactly easy, so I’m really glad I had full insurance. Huge thanks to the staff for preparing all the documents I needed so I could file my claim smoothly. Really appreciate your help, Ian!

Overall the experience was pretty good, but once we entered the airport, an engine warning light suddenly came on and the car started shaking a bit (before that it had been driving completely fine). I didn’t feel safe continuing to drive, so I just pulled over and waited for the staff to come and help. In the end we still returned the car as normal, but this incident definitely affected the overall rental experience.

Pretty good overall.

Pretty good overall.

Awesome experience overall – loved that I could return the car via self-service, and my deposit was back on my card the very next day.

Great service.

Really happy with the service, the young lady was super friendly and welcoming.

Still waiting for the accident claim to be processed, so no idea yet how efficient they really are.

It was okay overall.

Right outside the airport exit there’s a reservation counter, and they didn’t try to upsell any extra insurance the whole time.

Very professional company. I booked a compact (C) but they gave me a 1 Series instead. A bit smaller than expected, but it didn’t really cause any issues. Return process was smooth and the deposit was refunded very quickly.

Pickup took quite a while, and they tried to upsell me to a higher class and extra insurance. The prices were pretty steep so I didn’t go for it.

When we returned the car, we realized we’d left some belongings inside. They helped us contact the right people to look for them and eventually found everything at the car wash area. Super friendly service.

When I picked up the car, the staff told me that since I took it a bit early, I’d need to return it 15 minutes earlier, which I was fine with. But right before drop-off I got an email saying I had to bring it back 30 minutes early instead. No idea what happened—really confusing and annoying.

We got pretty lucky – the car we picked up was almost brand new, came with built-in navigation and a 360° camera, and it drove really smoothly. Returning it was a bit of a hassle though. We did a one-way rental and arrived after the branch had already closed. We’d double-checked with staff beforehand and were told to park in the designated area and drop the keys in the return box. The next day the branch suddenly called asking for the license plate number because no one had passed on the info internally and they couldn’t find the car at first, which gave us quite a scare.

Super fast service and they checked the car really carefully.