Brilliant

Generally satisfied

I was upgraded to a medium-sized car because the car I'd booked needed extra cleaning. They were great about explaining the car's controls and how to return the car out of hours. No pressure to pay for extra insurance or anything like that either.

Excellent service. Great value for money.

Only slight issue. It was not clear that this was EuropCar rental. Did not see on email that collection point was there.

The small car that we hired wasn’t available on arrival. Infact there were no cars available! The next available car was given to someone else who was waiting. We eventually ended up with a large Volvo V40 which was very thirsty on diesel. We hadn’t bargained on this extra expense!

Very pleasant and trouble-free experience. Very good value for money.