Take long time to pickup cars because the service personnel persuade to upgrade and cross sell insurance. The car also have few scratches on bumper and fenders during my pickup.
Since it was provided by Europcar, the service was excellent and there was no forced insurance upselling! However, because it was a Keddy order, the deposit was too high! The deposit for a Ford Focus was 1100 dollars!
“Unprofessional customer service from Europcar staff member Mihai”
About Keddy by Europcar:7.0/10
Customer service was very poor on collection. Car availability was very poor so was made to wait instead of being provided with a free available upgrade.
Like: The team of Europcar goes that extra mile to keep the customer satisfied at all times Dislike: Spent too much time on getting the vehicle, need more customer service people during peak hours
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View more >Dislike: Spent too much time on getting the vehicle, need more customer service people during peak hours
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