Other than this overcharge and credit due the rental experience was fine. Thanks for any help!

They upgraded me to a midsized car for the same price.

The car was supposed to be a mid size sedan but it was small size. It took over an hour to pick up because the sales person kept trying to sell me add ons and was very deceitful telling me I had to buy them when I didn't. I hated green motion they have a slimy business model. I heard them scam two other customers while I was waiting.

Booking was fine, price was great.

Car really clean. Fast service, low price, no surprise. Thanks!

The agent informed me that I had to purchase their third party liability insurance, which was not the impression I got from the Green Motion website. When I showed her the website info, she informed me this didn't apply to my rental. I don't know if this was true or an upsell technique. The cost of insurance tripled the cost of the rental, which I wasn't happy about. Overall I felt as though the agent was giving me misinformation to make me buy the insurance, but I don't know for sure. The car was as advertised and served us well.

Only issue was extra long wait time at airport to be picked up. Kept on hold for loooooong time when tried to call number to make sure pickup was on way - never got a person. Otherwise, excellent experience.