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Live chat Email us Service Code: 3259528308
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Upselling based on not having the car that you ordered

Reviewed: Tue, Mar 5, 2019
About Europcar: 7.7 /10
Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not
About QEEQ: 10.0 /10
Compact SUV | Nissan Qashqai or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Ferdinand Bart

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Reviewed: Tue, Oct 28, 2025
About Europcar: 10.0 /10
Europcar has a large area with no need to queue, and the efficiency is very high.
About QEEQ: 10.0 /10

Janet Bob

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Reviewed: Thu, Aug 15, 2024
About Europcar: 8.0 /10
The car was in great condition, and the service was efficient.
About QEEQ: 8.0 /10

Amos Ella

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Reviewed: Thu, Jul 26, 2018
About Europcar: 6.0 /10

M.Watson

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Sep 24, 2019
“Easy to complete the hire good price, poor rental company”
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar

S.Hamilton

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Compact SUV | Nissan Qashqai or similar
Reviewed: Thu, Aug 29, 2019
“Easy, great car”
About Europcar: 10.0 /10
Special mention to Mo at the Heathrow branch of Europcar. Fantastic service and a great help.
About QEEQ: 10.0 /10

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