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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6678360087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6678360087
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Exciting

Reviewed: Wed, Jun 8, 2022
About GREEN MOTION: 10.0 /10
Especially Mouna did a great job and was very nice and helpful.
About QEEQ: 9.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION in United Kingdom

R.Quek

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Fri, Oct 18, 2019
“I felt ripped off.”
About GREEN MOTION: 5.7 /10
1. Extremely long wait to pick up car. More than 90 mins. Staff don't seem interested in processing the customers quicker. 2. Uncomfortable waiting area with no seats. I had a family of 4 with 2 young children just left to hang around the road side of the hotel drive thru, in the cold, for 90 mins. 3. Service staff tried to charge me more for the car. Very different from the fee listed on the email from Easyrentcars.com. Tried to give me reasons as to why he should charge me more until i showed him the email from your side that states the exact amount i was supposed to pay. 4. Car return: Person checking the car was unfriendly and picked on areas which were not previously recorded on the handover list when i drove the car off. When i tried to reason, he said someone from the customer service team will contact me. 5. I just saw thousands of dollars charged on my credit card statement for damages with NO communication on what these charges are. Very unprofessional of the car rental company and leaves a very sour after taste for the customer. You guys need to put a warning somewhere for customers trying the service for the first time and unknowingly get sucked in due to the low charges advertised on your site. These negative experiences brings your reputation down together with the car rental company.
About QEEQ: 10.0 /10
You need to put warning signs for customers to take note of the fine print when dealing with green motion.

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Compact | Volkswagen Golf or similar
Reviewed: Wed, Sep 4, 2019
“Cheating customers, Green Motion Edinburgh, horribe rental experience.”
About GREEN MOTION: 2.0 /10
Below is the summay of my recent car rental experience with Green Motion Edinburgh Airport. I was cheated by their staff from picking up till returing. I seek your investigation of their unethical behaviours. 1. I was forced to purchase zero excess when collecting my car. The reason is I cannot provide a credit card with pin. But after the zero excess purchase with them, then my credit without pin can be used for the 200 pounds deposit. 2. after purchase of zero excess, the staff at collection counter told me all the damages will be covered, no need to take photo of the car when collecting and returning the car. He even suggest me to cancel my 3rd party insurance with AXA. 3. When retuning the car, the manager told me the zero excess purchased with green motion is no longer valid and deducted over 1000 pounds from my credit card instantly despite that i refused to pay. His reasons are that i failed to report the scratch/dent on the door within 2hrs, which I did not even notice before returning the car. 2nd reason is the zero excess only covers 1st accident, which i was never aware of. I feel being cheated by the edinburgh airport staff at both the collection and return counters. 4. I had a flat tyre during my journey in the middle of nowhere and the car cannot move. i called the green motion emergency breakdown number 10 times and never connect through. the emergency number does not work! even during weekday day time! i was so desperate and it wasted my whole day to fix the car. In total, this is the worst car rental experience in my life.
About QEEQ: 8.0 /10
booking platform is excellent and customer service is great. I just hope that easyrentcars could let users see others' review about the car rental companies, which could prevent the customers from falling into unethical company's tricks, like Green Motion.

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Mini | Fiat 500 or similar
Reviewed: Mon, Aug 5, 2019
“Bit crap, but dodgy, but it's cheap - so weigh it up..”
About GREEN MOTION: 5.3 /10
Crap, lazy and often rude customer service. I waited over an hour to pick my car up (making me late), and I had to ask many times for receipts and copies of paperwork. When I dropped the car off it was a very fast process. However, I had to follow the staff member very closely around and in the car when returning the vehicle, as he kept trying to run away from me - maybe trying to add problems with the vehicle that weren't there?? He also said we checked out a satnav on the form and that we didn't return it - we didn't even take a satnav in the first place! I got an overall dodgy vibe from the whole experience.

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Mon, Jun 17, 2019
About GREEN MOTION: 5.0 /10
It took 40 minutes to pick up a pre-booked car. The counter staff were incredibly slow. In that time only 3 cars were booked out. A new bus load of customers then arrived and as there was no queuing system in place I had to stop the member of staff who was about to serve one of the later customers when it was my turn. The car was dirty and had lots of damage so the check took another 30 minutes. It was the worst car hire experience I have ever had.
About QEEQ: 8.0 /10

N.Harvey

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Compact | Volkswagen Golf or similar
Reviewed: Sat, Jan 26, 2019
“Stressful”
About GREEN MOTION: 5.0 /10
Could not find booking office, when did find they were looking £1250 in cash as deposit case of damages as I did not have this I give £150 deposit plus paid extra £36 per day plus extra £45 to change drive name. Got out to car was giving it in the red and flashing as petrol was so low was stressed as didn't know way to find a garage at this stage and my autism son was having panic attack.. Also returned car tuesday and still awaiting deposit to be rein burst into my account!!

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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