On the whole effective lacking in pick up detail was annoying

The service was excellent and patient. On the return day, we could choose between an on-the-spot inspection or a post-return inspection; we opted for the former to confirm everything was fine before leaving. Communication went smoothly, there was no upselling of insurance, and they upgraded the vehicle model. The car was very new, and the driving experience was great.

Probably the largest rental car company, very convenient process.

The staff in the UK were very polite, and the return process was quick as well.

Counter staff helpful at both ends. Didn’t get the specified car. The guy parking cars at the drop off stole the space I was going into and was obnoxious.