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Overall a good car hire experience but let down by the car insurance process.

Reviewed: Fri, Sep 15, 2023
About Europcar: 9.0 /10
Overall a good experience. The only frustration was the insurance upsell to ensure a full coverage. QEEQ did warn about this but should provide the full coverage up front so that Europcar cannot do a further upsell.
About QEEQ: 10.0 /10
What price drop protector? And as per above comment, the insurance cover can be handled better by QEEQ.
Reply by Qeeq:
Thanks for your review. The counter staff might show you insurance or other services for charges, you could choose them according to your needs and confirm the estimated charge on the contract. If you met a hard sell, please contact us at the counter immediately. Thanks for your feedback and look forward to seeing you next time.
Compact | Opel Crossland X or similar

Relevant Reviews on Europcar in Italy

فيصل الماجدي

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Compact | Audi A3 or similar
Reviewed: Thu, Jul 18, 2024
“كل الشكر والتقدير”
About Europcar: 10.0 /10
كل الشكر والتقدير
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كل الشكر والتقدير

Hedy Michelson

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Reviewed: Fri, Sep 21, 2018
About Europcar: 10.0 /10
The rental service was excellent and very convenient.
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Gemma Shaw

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Reviewed: Tue, Oct 17, 2017
About Europcar: 2.0 /10
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Compact | Volkswagen Golf or similar
Reviewed: Thu, Sep 12, 2019
“Happy Customer”
About Europcar: 9.3 /10
Car wasn’t ready on arrival even though I was on time so had to wait 30 minutes longer than I should have but after that everything went smoothly.
About QEEQ: 10.0 /10
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D.Malone

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Convertible | Fiat 500 Cabrio or similar
Reviewed: Wed, Jun 12, 2019
“Mint”
About Europcar: 9.7 /10
Excellent customer service on arrival, a nice upgrade with a great car and overall excellent service
About QEEQ: 10.0 /10
Excellent all round

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