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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
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From Mexico
+52-7449800692
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+39-800729010
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+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5842727117
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5842727117
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Search for AVIS Car Rentals in Phoenix

Disappointing, QUEEQ ok but Avis staff and lack of office support TERRIBLE

Reviewed: Sat, Dec 9, 2023
About AVIS: 5.0 /10
The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.
About QEEQ: 8.0 /10
Queeq booking was ok, Avis was terrible, they need to employ efficient and caring staff
Reply by Qeeq:
We are very sorry about your unhappy experince. We will ask supplier to improve their service quality.
Ford Edge image
AVIS
Phoenix
United States
Medium SUV | Ford Edge or similar

Relevant Reviews on AVIS in United States

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Small SUV | Toyota RAV4 or similar
AVIS
Tampa Airport(TPA)
Tampa
United States
Reviewed: Thu, Jan 18, 2024
“Good price, good communication, useful advice”
About AVIS: 9.0 /10
A few small bumps & scratches on the car. Inside was clean. Staff tried to upsell with insurance & fuel prepay.
About QEEQ: 10.0 /10
Platform worked well, advice on dealing with counter staff helpful to avoid the extra charges. Good price.

Karol D.

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Compact | Toyota Corolla or similar
AVIS
Boston Logan International Airport(BOS)
Boston
United States
Reviewed: Tue, Aug 1, 2023
“Smoothless experience”
About AVIS: 9.0 /10
It was the first time I was using car rental company, and this one had the best opinions, no problems, no hidden fees, I've got really nice car with only 2800 mileage.
About QEEQ: 10.0 /10
Good price, and deal includes all protections of the car, everything was like the site said, good thing was the check list for pickup.
post image

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Full Size Van | Ford Econoline or similar
AVIS
JFK Airport(JFK)
New York
United States
Reviewed: Tue, Dec 10, 2019
“Sencillo y económico.”
About AVIS: 9.7 /10
El único inconveniente que tuvimos es que los asientos de los pasajeros no tenían reposa cabezas y para un viaje tan largo es muy molesto además del peligro que conlleva ante un accidente. Por todo lo demás, perfecto.
About QEEQ: 10.0 /10

J.BRETT

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Economy | Ford Fiesta or similar
AVIS
Edison
United States
Reviewed: Fri, Oct 18, 2019
“Excellent value”
About AVIS: 10.0 /10
Clean and tidy nearly new car. Easy to find and return car. Staff very efficient.
About QEEQ: 10.0 /10
Never used this site before but will again

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Compact | Ford Focus or similar
AVIS
Lafayette - Indiana
United States
Reviewed: Mon, Sep 9, 2019
About AVIS: 8.3 /10
I booked for 32days, but AVIS had me to comeback on 31th day and rent for another day. It was inconvenient.
About QEEQ: 8.0 /10

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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