Good service but a pretty tough location...

Spain

Reviewed: Sun, Jun 2, 2019

About Keddy by Europcar: 7.3 /10

The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.

Keddy by Europcar

Madrid

Spain

Mini | Citroen C1 2 Doors or similar

1 days rental

Relevant Reviews on Keddy by Europcar in Spain

Keith Wyld(e)

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Keddy by Europcar

Sevilla

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Reviewed: Mon, Feb 12, 2024

About Keddy by Europcar: 10.0 /10

We had two people and two large suitcases; the car we originally booked couldn't fit them. The staff said we couldn't place them on the back seat or we'd be fined (though I doubt that would actually be the case). They offered an upgrade at a cheaper price, but it still would have cost us nearly 2000 extra. We firmly declined, and in the end, they upgraded us to an SUV for free! Extremely grateful!!!

About QEEQ: 10.0 /10

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Keddy by Europcar

Madrid–Barajas Airport(MAD)

Madrid

Spain

Reviewed: Tue, Jun 18, 2024

About Keddy by Europcar: 10.0 /10

There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank. For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive. I booked a manual transmission car but was given an automatic one; the vehicle was brand new.

About QEEQ: 10.0 /10