Good service but a pretty tough location...

The service attitude is very good, but they do try to sell insurance.

Overall quite good. The store at Madrid Airport in T4 is easy to find. If you land in T4S, be sure to take the shuttle to T4 to find the store. I wandered around T4S for a while... When returning the car, make sure to go slowly. If you drive too fast and miss the entrance, you'll end up at the parking lot's toll booth. Once you're there, you can't go back and will need to take another lap around. The actual car return entrance is a small, inconspicuous opening on the right before the toll booth.

The pick up and return were excellent . The vehicle was upgraded and in good condition

The booking process was easy and would recommend to any one

The cost of our child car seat was almost double what we have been quoted - complete joke! Charging so much for the safety of our child is disgusting. It cost us more to keep her safe on the road than it did to actually hire the car.

I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.