They upgraded me to a midsized car for the same price.

The car was not mechanically sound. You could not drive it over 55 mph. Counter help did not know what they were doing. I never got my contract that they were suppose to send me on email. No receipt. The price did not include what major car companies waived. (extra driver, toll roads, etc) Paid $35 for tolls that I used $3,50.

This was the worst experience I ever had with a rental company! Car was bad. Had 50k+ miles on it. Broke down half way through the trip. Replaced it with another 50k vehicle that had its share of nicks and dings. Also forced me to buy insurance even though i personally have it!!

Showed employee insurance with credit card company. They wanted proof from my car insurance company or $20.00 day extra

Waited over 2 hours because they didn’t have any vehicles in the class we PAID for. We received a vehicle from a cheaper class which we did not get reimbursed for.