I booked a 7 seater as per what was shown on line. However the first car offered on site could sit 7 but would have been very tight and there was literally no room for luggage. We had 3 kids 10-14yrs so smaller luggage so I couldn’t imagine 7 adults with larger luggage. The offer of a smaller 7 seater needs to have clarification that it will not fit any luggage. The girl at the counter realized our dilemma and was incredible to help us out. She was outstanding.

Great car. Only with they had more than one agent at the counter. Took a little longer to get through the line.

We waited forever to be served. Employees walked past the line up that was out the door never addressing them or at least acknowledging them and apologizing for their wait. Poor guest engagement

We had to get extra insurance that never show when we book. The staff was kinda aggressive when we dinied some options she mentioned. Inside car, windows are dirty. They didn't clean it.

Dislike: Too much time to check out