We turned in our car on 6/2 and we still have a hold for $500.00 on our credit card. Process to check in was ridiculous. They tried to up sell at every opportunity. Very bad experience especially since I already reserved the card & checked the items I wanted.

I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

I waited close to an HOUR just to have someone come to the counter to begin my car pick up. It was already reserved It felt as if I was being "sold" extras: do you want to add: gps, prepaid gas, insurance seemed to be a hugh issue since I had my own. MORE SIGNAGE needed for the pickup location. Shuttle Service was fine!

Girl at desk mumbled something about my car would be brought out front waited for 20 minutes finally went back in side to find out where it was and was told by someone else the car was in the lot out front also told it was brand new only 400 miles no damage to it , found a big door ding when we got to hotel . This bothered me all week thought they would try to say I did it. Thankfully they said nothing on inspection when I dropped it off

No, smaller vehicle than I paid!! I want monies refunded for the difference in rental fees. Thank you