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Live chat Email us Service Code: 9911137128
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Terrible service from Alamo desk personnel. I would give zero stars if I could.

Reviewed: Mon, Jun 17, 2019
About Alamo: 6.0 /10
On picking up the car the member of staff at the Alamo counter tried to tell me the car i had booked was too small for myself and my child and would not fit my two cases in the boot, this was not the case at all, the car very comfortably fit all our luggage in and an extra case plus hand luggage on our return to the airport. He also implied I did not have sufficient insurance even though i had booked the top cover that Easyrentcars offered (including road side recovery). I was made to sign paper work whilst the staff member told me to sign my life away. This was most upsetting and he was obviously trying to oversell and rip off a woman travelling alone with a child. absolutely shocking experience. The back seat of the car was soaking wet, though we were told to return the car empty because of this.
About QEEQ: 10.0 /10
Had no problem at all and would use easyrentcars again.
Compact | Nissan Versa or similar

Relevant Reviews on Alamo FL - Orlando Intl Airport - Alamo

P.Lyndon

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Large SUV | Chevrolet Tahoe or similar
Reviewed: Tue, Jul 5, 2022
“Quick and easy from start to finish”
About Alamo: 10.0 /10
The whole service was excellent and the car was a great size. The pick up and drop off were super smooth and quick and it couldn’t have been better. There were some bumps and scratches on what was a pretty new car, but we photographed any damage and were in the car within 20 minutes of getting to the collection desk. That included check in and walking to the collection point! Well done Alamo!!
About QEEQ: 10.0 /10
A great app that saved us money, dropped the price before we collected the car, and got us a great deal on any insurances etc. My new favourite App
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M.Kerrigan

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Fri, Oct 4, 2019
“Fantastic”
About Alamo: 10.0 /10
Everything was clear and professional
About QEEQ: 10.0 /10
Very good and easy to use

M.SADDIQUE

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Aug 3, 2019
“A+ Service”
About Alamo: 10.0 /10
Very quick service no issues at all
About QEEQ: 10.0 /10
everything worked well don't even need the e-voucher as long you show them the reference number.

M.Benjamin

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Compact | Nissan Versa or similar
Reviewed: Sat, Jun 8, 2019
“Excellent”
About Alamo: 10.0 /10
On the 1st rental day I got a flat tire and had to exchange vehicle. Was upgraded from a midsize to and SUV free of Charge. Very impressive customer service from Louis and the Alamo team at the airport.
About QEEQ: 8.0 /10
Generally pleased with Easyrentcars.

K.Blackley

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Tue, May 28, 2019
“Simple, painless and no complaints.”
About Alamo: 9.3 /10
Car met expectations, a few minor scrapes on it but nothing major. Received the car that I had wanted and expected. No hard sell for any extras. No queue on arrival and process was completed very swiftly. No complaints at all.
About QEEQ: 10.0 /10
Booking was relatively simple. Read some bad reviews afterwards which gave me some doubts but received everything that I had requested once at arrival airport (Orlando). No complaints at all.
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