Efficient and quick service

When picking up the car at the counter, the staff may suggest some identification tips, everything else was fine.

The whole service was excellent and the car was a great size. The pick up and drop off were super smooth and quick and it couldn’t have been better. There were some bumps and scratches on what was a pretty new car, but we photographed any damage and were in the car within 20 minutes of getting to the collection desk. That included check in and walking to the collection point! Well done Alamo!!

A great app that saved us money, dropped the price before we collected the car, and got us a great deal on any insurances etc. My new favourite App

Love to rent from Alamo because you get to choose any car from the range you rented.

I love that I can get my rental with insurance included at an affordable price. No surprises and no high pressure to pay more at the rental counter.

Very quick service no issues at all

everything worked well don't even need the e-voucher as long you show them the reference number.

On picking up the car the member of staff at the Alamo counter tried to tell me the car i had booked was too small for myself and my child and would not fit my two cases in the boot, this was not the case at all, the car very comfortably fit all our luggage in and an extra case plus hand luggage on our return to the airport. He also implied I did not have sufficient insurance even though i had booked the top cover that Easyrentcars offered (including road side recovery). I was made to sign paper work whilst the staff member told me to sign my life away. This was most upsetting and he was obviously trying to oversell and rip off a woman travelling alone with a child. absolutely shocking experience. The back seat of the car was soaking wet, though we were told to return the car empty because of this.

Had no problem at all and would use easyrentcars again.