The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.

Worked fine.

Generally satisfied

Given a free upgrade very nice gesture!

Website. unlike some others . was clear and easy to navigate with no late add on's

Dislike: I made a mistake on my booking and it's the worst online company to get hold of anyone to correct my mistake but once I managed to call Euro car in maidstone direct my problem was fixed ...