Mostly great, but the pick-up could have gone smoother

My rental company was Green Motion, not Carnect. The car was good, a Korean make. I originally booked a Volkswagen Golf, but they gave me the Korean car instead. This car might be more advanced than the Volkswagen Golf, making it easier to drive and more comfortable to ride in. Many roads in the UK are narrow, and its lane departure warning system was very useful for those of us not used to driving on the left. Additionally, Green Motion's pick-up and drop-off procedures were convenient, and the staff's service attitude was good.

Counter staff very friendly bit of a hard sell for extra insurance which i told them i had already bought. New staff though so probably told to try and sell. Car had all scratches on it which is unusual for them usually pristine but no trouble when i took it back

There is a limited daily mileage at the original car so that I need to add much money to change to another car for unlimited mileage as I need to drive to Manchester. No clear instruction in the airport for the shuttle bus to this Green Motion Pick up which is far away from the hotel.

This was chaotic. Huge deposit required. All customers shocked and angry. Will never book again through either company. Shuttle bus infrequent and filthy. Terrible

The car I booked and requested was not available which is always the biggest problem so I had to pay extra to upgrade the vehicle. as the one being provided in the same category was terrible