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Search for Europcar Car Rentals in Newcastle Upon Tyne
Reviewed: Mon, Jul 8, 2019
About Europcar: 2.0 /10
The drop off experience was abysmal. The location was closed for our planned drop off time and nobody communicated anything to us. There was no drop box available as the business park was locked. We then called customer service who was unhelpful and proceeded to put us on hold for 45 minutes before hanging up on me. We decided to take the car to Luton airport as it was the nearest open location. The young man at reception was helpful, but I was already fuming about the additional time and stress we had to go through to drop off the car.
Skoda Octavia image
Europcar
Newcastle Upon Tyne
United Kingdom
Intermediate | Skoda Octavia or similar

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Heathrow Airport(LHR)
London
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Reviewed: Tue, Sep 17, 2019
About Europcar: 6.0 /10

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Compact | Ford Focus or similar
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Nottingham
United Kingdom
Reviewed: Thu, May 23, 2024
“Better alternatives out there”
About Europcar: 7.0 /10
Collection took over 40 minutes, which I wasn't expecting. Includes a DVLA and credit check, again I wasn't expecting as it was a business booking. Car wasn't ready at the time I booked for (had to wait 20 minutes for another car to be cleaned). The car I was given was a Peugeot 2008 with 60k miles and loads of scratches/dents/interior stains, so it had seen better days. Another customer was complaining about their car at the same time, and the counter staff weren't very professional about it, and honestly I didn't have time to complain. Drop off was quick and smooth for me, but overall I wouldn't hire again from Europcar or this venue.
About QEEQ: 10.0 /10

D.Kunanusorn

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Full Size Van | Volkswagen Sharan or similar
Europcar
Bath
United Kingdom
Reviewed: Mon, Sep 23, 2019
About Europcar: 8.0 /10
I got a downgrade of car type due to my reserved car was not repair yet
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Compact | Volkswagen Golf or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Fri, Aug 16, 2019
“Easy to book but long delays at the counter in Manchester”
About Europcar: 10.0 /10
There was a long queue at pick up and I had to wait over an hour to collect my car.
About QEEQ: 10.0 /10
No problems at all.

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