Pretty good! Received a Skoda Kamiq from the same category. Service was fine and communication went smoothly.

Very satisfied

Waited a long time because car provided had parcel shelf missing and needed it to hide luggage so had to organise a different car. Happy in the end though

Number of managers at the moment of the car’s pick-up need to be increased. Waiting time of more than 1 hour.

Rude agent in Lamezia. Accused us of damaging the mirror. Not willing to accept our explanation. Ignored our questions like we were not there. Will never rent from Europcar unless our formal complaint is thoroughly reviewed. Terrible customer service! Never been treated this way before!