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Live chat Email us Service Code: 1772582218
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Reviewed: Fri, Jun 19, 2026
About Europcar: 10.0 /10
Great service
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Italy

Gustave Hughes

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Reviewed: Fri, Oct 4, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Mortimer Adams

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Reviewed: Sat, Jun 15, 2019
About Europcar: 2.0 /10

Deborah Joshua

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Reviewed: Wed, Jan 9, 2019
About Europcar: 10.0 /10
The car rental process at Milan Malpensa Airport was very smooth and quick, no need to queue.
About QEEQ: 10.0 /10

Jennifer Wood

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Reviewed: Sat, Apr 29, 2017
About Europcar: 10.0 /10
After getting off the train, it was easy to find the rental store using Google Maps. However, the store staff mentioned that the insurance wasn't purchased from them, which took some time to sort out. Now I understand that QEEQ actually deals with car insurance. The insurance provided when renting through the QEEQ platform is actually QEEQ's, which takes business away from the store's insurance. In case of any incidents, the money held on the credit card would be claimed by QEEQ. We didn't have any issues, so I'm not sure how QEEQ's insurance will handle real claims. It's something to keep an eye on.
About QEEQ: 10.0 /10

SarahM

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Compact SUV | Renault Kadjar or similar
Reviewed: Thu, Aug 22, 2019
“great experience on app and booking was easy”
About Europcar: 9.3 /10
Everything about the car and counter staff in Florence was excellent. The europcar app was terrible , and the customer service over the phone was terrible - staff members didn’t listen, did wrong updates, didn’t send confirmation of changes, and didn’t listen.
About QEEQ: 10.0 /10
easy app to use, and booking was easy.
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