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Search for Dollar Car Rentals in Birmingham

Great car but poor service from thrifty

Reviewed: Fri, Aug 9, 2019
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com
BMW 1 Series image
Dollar
Birmingham
United Kingdom
Compact | BMW 1 Series or similar

Relevant Reviews on Dollar in United Kingdom

Josephine Chaucer

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Aug 23, 2018
About Dollar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Beverly Locke

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Oct 3, 2014
About Dollar: 8.0 /10
Good attitude. Mitsubishi.
About QEEQ: 8.0 /10

E.Roscoe

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Economy | Ford Fiesta or similar
Dollar
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Tue, Feb 4, 2020
“No problems great car”
About Dollar: 7.7 /10
yes all good
About QEEQ: 8.0 /10
My daughter told me about you and will use you again

AHE

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Compact | Hyundai i30 or similar
Dollar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Wed, Aug 7, 2019
“Awful in the communication and information upfront but the actual rental was smooth and easy”
About Dollar: 7.3 /10
The phone number on the booking confirmation was not a phone number but an excel converted string of numbers and letters. The pin location that was included pointed to a location far off from the actual car rental office. Nowhere on the confirmation was mentioned that the actual rental was through Thrifty car rental. This would have helped tremendously finding the right place...

J.Manz

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Intermediate | Hyundai i40 or similar
Dollar
Wolverhampton
United Kingdom
Reviewed: Tue, Jan 2, 2018
“Best car hire experience ever!”
About Dollar: 10.0 /10
Like: Very friendly but eficient staff, free upgrade, no hidden charges, no waiting, quick and friendly transfer to airport
Dislike: nothing could be improved!

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