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Live chat Email us Service Code: 9658215339
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Excellent value for money from EasyRentCars; poor customer service from Europcar.

Reviewed: Thu, Aug 15, 2019
About Europcar: 7.7 /10
The service of the counter staff on pickup was terrible! Very rude, impatient and acted as if I was an annoyance to his day rather than a valued customer - not a great start to the holiday! It's unfortunate as it is the closest car hire place to where I live so would like the option to use it again.
About QEEQ: 10.0 /10
Very easy process and by far the cheapest car hire I could see online.
Compact | Hyundai i30 or similar

Relevant Reviews on Europcar in United Kingdom

Walker Boyle

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Reviewed: Fri, May 23, 2025
About Europcar: 10.0 /10
Very satisfied, will come again.
About QEEQ: 10.0 /10

ron

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Economy | Vauxhall Corsa or similar
Reviewed: Wed, Aug 10, 2022
“A bit like the curates egg but somewhat better.”
About Europcar: 6.0 /10
The car was the right size and drove well. There was a large piece of chewing gum on the passenger side floor and this was not on the defects list. There was a floor mat on the drivers side that was not fitted and moved around and eventually showed a large hole in the sound insulation probably caused by a driver wearing high heels. It would have been better to have repaired the hole. It was not easy to find the drop off location at Gatwick. When we found it a pin code was needed to enter. We had not been given a pin code.
About QEEQ: 8.0 /10
The qeeq site was easy to use. Europcar did not want to see the insurance papers you had provided. They did not want to see my international driving permit which is only a copy of my driving license. Altogether a good experience. Liverpool is not Chester.

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Mini | Fiat 500 or similar
Reviewed: Tue, Jun 22, 2021
“straightforward booking with easy pick up and drop off”
About Europcar: 9.0 /10
requested a small 4 door car with air conditioning received 2 door with no ac!
About QEEQ: 10.0 /10

Martin

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 30, 2019
“Great upgrade at reasonable cost - Volvo xc90”
About Europcar: 10.0 /10
Excellent service, especially with upgrade
About QEEQ: 10.0 /10
All worked fine.

j.ribendahl

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Intermediate | Skoda Octavia or similar
Reviewed: Sun, Jul 21, 2019
“Pushy staff at Europecar at Manchester Airport.”
About Europcar: 5.7 /10
We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.
About QEEQ: 10.0 /10

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