Excellent value for money from EasyRentCars; poor customer service from Europcar.

Very satisfied, they reminded me in advance.

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

The staff at pickup were great. Although it took a while to get to Prestwick as I hadn’t planned to be going there it was a great deal.

Customers should be reminded when booking that the pickup is over an hour form glasgow airport but that the prices are cheaper and service possibly better.

No. Air-conditioning and initially fuel gage stuck - still "full " after 100 approx miles!

Very disappointed. Did no receive the right size car due to the 36 day booked period. Will not use this company again.