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Live chat Email us Service Code: 7645369128
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Everything was fine, but I got different car.

Reviewed: Fri, Aug 23, 2019
About Europcar: 10.0 /10
I've booked Mercedes (A-class) but got Ford (minivan). I understand that they didn’t have Mercedes at that time but I needed small car, not minivan. Everything else was very nice.
About QEEQ: 10.0 /10
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar in Germany

Anonymous

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Reviewed: Wed, Jan 28, 2026
About Europcar: 10.0 /10
Staff at the pickup counter were super nice, the whole process was really quick, and there were no hidden steps or pushy upselling. Big thumbs up.
About QEEQ: 10.0 /10

Rupert Sophy

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Reviewed: Sun, Jun 3, 2018
About Europcar: 10.0 /10
Not many people in line

Susan Gissing

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Reviewed: Thu, Dec 7, 2017
About Europcar: 10.0 /10
Very convenient, I will use it again next time.

Letitia Taylor

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Reviewed: Fri, Feb 28, 2014
About Europcar: 8.0 /10
Customer service attitude was mediocre and seemed unfriendly towards Asians. They kept pushing for the purchase of full insurance. However, picking up the car was convenient, and the vehicle was very new. I reserved two cars, one of which had only 1060km. Overall, not bad.
About QEEQ: 10.0 /10

Parker Gladstone

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Reviewed: Thu, May 22, 2014
About Europcar: 10.0 /10
Service is good and prices are cheap. The only inconvenience is having to call when picking up and returning the car due to the lack of a physical counter.
About QEEQ: 10.0 /10

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