Book, collect, return....simple as

Average

Smooth rental process

Great service. The whole pick-up and drop-off process was simple and smooth, and the car was in good condition.

Alamo and National share the same rental center, but the signage is a bit small. The service process is straightforward: you only need your driver's license, a translation, and a credit card to pick up the car. The pick-up process is extremely simple: give your rental slip to the staff, and they will lead you to three cars. You can choose any of them. The return process is also very simple; the staff will just check the exterior and features of the car. Additionally, most cars are relatively new. I rented a car on December 18th, and it was manufactured on December 1st. The car was in excellent condition! If you don't often travel long distances, you might not need to rent an E-ZPASS since it costs $4-$5 per day. However, if you frequently change cities, having E-ZPASS for quick toll lane access is very convenient. Typical tolls range from $1.40 to $4. Especially on American highways, there are fast toll lanes (up to 65MPH or 120km/h) for quicker passage.

There are several self-service kiosks, staff assistance, and clear instructions.