Great staff let down by the car.

No issues with the service, very satisfied. Suggestion: If the vehicle incurs a violation, it's best to inform the renter promptly to avoid additional costs. In the UK, paying fines on time can lead to significant discounts.

Received damaged car

cool

I would definitely recommend to a friend and I know who I will use to rent a car next time

On arrival was offered a GLA this is NOT an equivalent car or 'upgrade' as they later told me. I booked a V60 Estate or Similar, I expected something similar to this, there was no cars in their car park remotely close to this model. An upgrade was given but still not an estate and after a long discussion.

Like: The car was just what I reserved and was spotlessly clean and ready to go. The staff explained the procedure and got me on my way quickly.
Dislike: The pick up van was difficult for my wife to get into because it is high off the ground. Perhaps a small step for those of us less mobile would be a good idea. Pave the entrance to the car hire lot, it is full of potholes (Glasgow location).