Quick easy pick up and drop off

The car was supposed to be a mid size sedan but it was small size. It took over an hour to pick up because the sales person kept trying to sell me add ons and was very deceitful telling me I had to buy them when I didn't. I hated green motion they have a slimy business model. I heard them scam two other customers while I was waiting.

Booking was fine, price was great.

We waited for almost an hour and after calling multiple times with no answer, we were told they were out of cars and couldn’t fulfill our reservation.

Absolutely the worst customer service I've ever experienced. Unprofessional and understaffed. No consideration or concern for important things, like... Catching a departing flight. Avoid like the plague.

It took a long time to pick up car. She guilted me into getting e-toll pass - she said that some tolls do not accept cash and if you go through it costs lots of $. It was $100 more!!! The car we got had manual windows/locks and a dirty windshield. It had ants in it. Kept crawling on us. They gave us another the next day which was nicer. I was not impressed. I rent several cars a year and usually never have any trouble.

Booking was easy. Never contacted them. I would appreciate it if they contact me about our situation.

Like: The toll pass to be incloud
Dislike: Overall good experience