Outstanding customer service and clean and nice office also best shuttle in Orlando Airport.

great customer service, very friendly

easy to understand made booking simple

I was very disappointed in this car rental company. They tried to over sell us in everything. The vehicle they gave us was not the one we booked. We were forced to buy extra insurance which doubled the price. Basically if something looks too good to be true it is!! I told them I wanted a refund but they said because it was a third party booking that wasn’t possible. The vehicle we got was old and banged up. They wanted to charge us an extra $12 per day for GPS and another $12 per day for toll highways. In all we spent $6.00 on tolls the entire week! Go with someone else!!

Really hard sell by counter staff on the EasyPass toll charge of 150.00 US. A TOTAL RIPOFF. We used $8.oo worth so are out $140.00. Make sure you bring details of your insurance coverage with you or you are sure to get upsold on that as well. We felt ripped off and would not recommend this company to our friends.

Only issue was extra long wait time at airport to be picked up. Kept on hold for loooooong time when tried to call number to make sure pickup was on way - never got a person. Otherwise, excellent experience.

Charged an additional unlisted $220 for insurance deductible.... Straight robbery. According to the counter clerk it was not an optional fee. Will never use this service agai.