I am sorry but I am not happy

The agent not telling me the price of toll package

Horrible is the only way to describe this company. They left me stuck at the airport waiting on their shuttle for 45 minutes. No one would answer the phone. Then, I had pre-I purchased insurance for $9/day, and they insisted I had to buy more from them. The counter girl was rude, and said she would not give me the car that I had already paid for, unless I gave them another $156. I had no choice, considering it was 9:00 at night. I’ve rented a lot of cars in my day, and never experienced such terrible customer service...Ever!

Rude staff and forced us to get things we didn’t want or have never been required to get before. Coat more than the actually rental of the car.

We had to get extra insurance that never show when we book. The staff was kinda aggressive when we dinied some options she mentioned. Inside car, windows are dirty. They didn't clean it.

Like: The service was friendly... professional, no upselling or forcing unnecessary extra insurance, upgraded my vehicle, and got me on the road in under 15 minutes. Scored an unbelievable deal saving $250 from another booking. I will go to easyrentcars.com again!
Dislike: Offsite rental company, but for price I can live with it.