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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4051053125
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4051053125
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Search for Dollar Car Rentals in London

Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
BMW 5 Series image
Dollar
London
United Kingdom
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

T.H.

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Economy | Ford Fiesta or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Tue, Oct 8, 2019
“Bad info from Easyrentcars”
About Dollar: 8.3 /10
Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.

V.Golchha

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Economy | Ford Fiesta or similar
Dollar
Inverness
United Kingdom
Reviewed: Wed, Aug 14, 2019
“Good booking process through EasyRent cars but Dollar dont offer a dime of customer service.”
About Dollar: 7.0 /10
Very cheap but the lack of customer service or even regard for its customers outweighs the price point. It does not cost them to smile and be more informative. The experience started to deteriorate at the airport when I realised they had a pick-up service. I had not opted for it but I showed them the reservation and offered to pay the difference if they would take us to the pick-up location. They refused. At the pick-up location, a lot of time was wasted on people trying to search for proof of address online and in archives. This could very simply be resolved by them announcing to everyone to have their proof ready so that everyone did not have to wait while the people at the counter tried to get the documents and then the next person does the same and the one after that too. The pick-up location does not have any toilets or tea/ coffee facilities or vending machines. It was very crowded with 4 families all waiting for a pick-up.
About QEEQ: 8.0 /10
Quite easy to make the booking. Very flexible arrangements. Cheap top-up insurance to bring excess to zero.

A.Hart

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Full Size Van | Ford Galaxy 7 Seats or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Wed, Aug 14, 2019
“Watch out! You might not get what you ordered.”
About Dollar: 6.0 /10
The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.
About QEEQ: 8.0 /10

J.Singh

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Compact | BMW 1 Series or similar
Dollar
Birmingham
United Kingdom
Reviewed: Fri, Aug 9, 2019
“Great car but poor service from thrifty”
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com

U.CHANDARIA

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Luxury | BMW 5 Series or similar
Dollar
Watford
United Kingdom
Reviewed: Sun, Sep 23, 2018
“Thrifty is my very regular local car hire !”
About Dollar: 8.4 /10
Like: Well I have been happy with Thrifty from day one .. Been hiring them for a while now
Dislike: No comments here

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