The staff were very welcoming and provided excellent service, accompanying guests to the underground parking lot to pick up the car.

It was okay.

The car rental and exchange process is very convenient, easy to find at both the airport and train station. The vehicle was in excellent condition! It was a nearly new SUV from SsangYong.

No full check up of vehicle before handover. Car was dirty and full of scratches and delivery person was rude to clean up. Finally with lots of arguments vehicle was changed which was good. Again no time given to inspect vehicle and person on duty was not interested to mark damage. Also he wrongly mark shelf in car which was not there. On returning person mark damage on Tire but same was not ask to check on handing over time. Since full coverage was there which safeguard for charges due to negligence of Hartz team. Great learning while renting car