Okay. Disappointed I was charged for taking the car back three quarters full as all petrol closed

Smooth pickup process and good vehicle condition.

Pretty good.

Rude person at the counter with no reason. Disappointed:(

Faire service

I bought full insurance on QEEQ, so I had to be extra careful not to buy it again at the office, which was exhausting. My poor English made it difficult, and I had to message QEEQ to confirm everything each time. The staff didn't have the patience for that. It might be less tiring to buy insurance at the office. I haven’t compared the prices, but you often end up spending extra money on trips. It’s hard to avoid.

Location not the easiest to find. Signposting could be improved. Car type was upgraded I believe due to the lack of available vehicles. Some damage to supplied vehicle. Windows were filthy internally.