“Poor quality of rental vehicle using third party to book.”
About Budget:5.0/10
Completed faster check in but only one queue so didn't save any time. The hire car was damaged and not very clean but were told to hand it back fully valeted. Felt as it was booked through third party, they were not as interested as with any previous bookings.
About QEEQ:8.0/10
Very easy to use to book hire car.
Poor quality of rental vehicle.
The car did have a lot of scuff marks on the duco , that worried us at first. spoke to desk guy and he reassured us they were all considered fair wear and tare... it is always a worry that the inspection person at the other end thinks this as well
They were very helpful in offering advices and recommendations and managed to finish pick up process in short time. Car was in excellent condition and very clean
About QEEQ:10.0/10
Very useful and competitive pricing. Easy to book and choose from various options
Hired car for Northern Ireland whose road signs are mph.
Was given south plates and a Speedo only in kmh
Unusable.
Counter staff told me to email a complaint. Useless
About QEEQ:10.0/10
Horrible ad infested app
Confusing interface
Demands t&c acceptance every login and try’s to sneak in direct marketing
No obvious customer service interface
I met kashif at the counter. He was really professional. It took 5 minutes for whole process. Car was out of my expectations. Really happy with the service. Would recommend to everyone.
Very good service from pick up to drop off. There are extensive roadworks in the Euston area so please allow sufficient time when booking here to collect and drop car off.
About QEEQ:10.0/10
Straightforward easy process as always with QEEQ. Discount also applied after initial price quote which was good.
“Smooth booking process, great prices and car rental experience.”
About Budget:10.0/10
They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.
About QEEQ:10.0/10
Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.
Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance
Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return
Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.
About QEEQ:10.0/10
Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.
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