EUROPCAR CAR RENTAL REVIEWS IN UNITED KINGDOM

The car I was given was not what I booked and too small.

Nonostante da condizioni di contratto sia scritto che il deposito è di 300 £, al banco abbiamo scoperto che la cifra è di gran lunga superiore, e abbiamo dovuto pagare un extra per ridurla. Farò richiesta di rimborso in questi giorni

Voiture sans AC et pas d’info sur lensujet

OK

Everything went perfectly. Awaiting my deposit back.

It was fine

Some unexpected charges that were not noted at the time of booking for a daily license fee and premium location tax.

Qeeq was great. The booking was smooth, simple and seemed far too easy. Will definitely be looking on the site for any future travel we have planned.

Rebekah, who was at the rental desk, was very nice and helpful.

The staff at pickup were great. Although it took a while to get to Prestwick as I hadn’t planned to be going there it was a great deal.

Customers should be reminded when booking that the pickup is over an hour form glasgow airport but that the prices are cheaper and service possibly better.

the hire car did not come with a spare tyre ,or jack .if stranded with a flat tire .what are you suppose to do?.

Had booked a ford focus, but ended up with a golf, slightly smaller luggage space, but very comfortable car Stef we’re great

Easy booking littlevalue after

I would like to thank the person that helped us at the pick up. They were very busy, but she took care of us making the experience easy and enjoyable.

It was a late flight and there was a large queue when we arrived so we were waiting quite a while to get the car. We received a free upgrade from an economy to an SUV. Staff were so nice and helpful. Car was lovely and clean. Drop off was very easy.

The lady that helped me was incredible, super helpful and very friendly.

I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.

Quick easy and hassle free

The car was a new large MG with lather seats. Very good condition and clean.

QEEQ platform was easy to use, strait forward and rewarding.

I upgraded to a VW T-ROC. It was a great car. Would definitely drive it again.

It is a great booking platform. I hired from Prestwick location, the address and phone number should reflect that once car has been booked.

Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times. As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it

As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically. A small moan on an otherwise excellent website service

Counter staff was aggressive about offering upgrades to many customers.

Wonderfully easy

Be sure to check pick up location times. On weekends, this location does not open until 11am yet we arrived at 09:30. Had to wait 1 1/2hrs for staff to arrive and when they finally did, it took nearly a 1/2hr to check in with them. After looking at the fine print, this information was on my voucher so it was my fault for not being aware. .

Booking process is simple and straightforward. All options are easily laid out and clear. Just make sure you read the fine print. Also, Qeeq’s option to cancel right up until the last minute is the best in the business.

The vehicle is new and clean

very useful