“Having to pay extra money for picking up the car a hour later than said is disgusting.”
About Leasys:3.3/10
The car had never been clean, the staff was rude and just wanted extra money for everything, as it stands I will be letting every person I know to never use this company.
Just had a credit card bill with additional £103 charge against my booking without explanation from car hire company - not happy. Would not use Leasy’s again. Will have to spend time to challenge through my credit card company
“SE SONT DES VOLEURS NE RESERVEZ PAS VOTRE VOITURE ICI”
About Leasys:2.0/10
PERSONNE à notre arrivé nous avons attendu plus d'une heure à l'accueil.
LEASYS nous ont débité 183€ sans raison 3 semaines après notre réservation.
L'auto a été rendu en temps et en heure avec le plein, la personne à l'accueil nous a certifié qu'il n'y avait aucun problème.... et pourtant il nous ont volé 183€.
Personne ne répond au sollicitation aucun SAV.
A ÉVITER
Counter staff was extremely helpful and efficient. I was in and out in not more than 5 minutes. Mary Anne was the one who attended to me and she was exceptional, nothing short of excellent. The way she helped me in completing the formalities quickly was stellar. I loved their service.
About QEEQ:10.0/10
Brilliant booking experience and very easy to use, not to mention very quick.
“My first rent experience outside of my country and this is nice and smooth.”
About Leasys:9.7/10
Car wad in very good condition and rental employees were pleasant and informative. The minor thing is that I dropped off a car on Friday 28th June and still waiting for deposit to unhold from card.
About QEEQ:10.0/10
Comfortable app to get the best rental prices. Highly recommend.
The pick up and drop off process was very smooth with good customer care from the staff, no trying to sell additional products etc. A very pleasant experience with Leasys.
I have just realised that I left my Apple airpods in the car when I dropped the car off. I have not been able to contact your Rome airport office to check if they have been found.
“Nice company but they are too lazy at the check in”
About Leasys:8.0/10
I had to wait almost one hour to get the car. There were two people serving the customers. At one point there was only one person at the counter. When I arrived I was second in line to be served and it took forever. Not a pleasant experience after a long trip! i must say that the return process was a breeze! fast and efficient!
“2 hours 10 minutes of my life I will never get back”
About Leasys:6.0/10
waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry.
we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either
Not at all. It was one of the worst car rental experience. Our family of 5 with a child and 2 seniors were sent walking in the rain for almost 1 km to a garage to find out that the car we booked was not available. They gave us an alfa Romeo mid size sedan when we had booked an alfa Romeo SUV. Our luggage did not fit in it. Then we started arguing with them. After a long time, they gave us a Kia sportiva which I was trying to explain to them is not an alfa Romeo. I expected at least an apology but all we got.is.a.shrug of shoulders. They said we should.take up thematter with the broker who booked the car.
Buena atención en el mostrador, oficina moderna y limpia. La devolución del coche es algo complicada, poca señalización y reducido espacio para la entrega. Coche nuevo e impecable.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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