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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5361634088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5361634088
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GOLDCAR CAR RENTAL REVIEWS IN PORTUGAL

Easily Review, Search And Book Your Rental Cars

E.M.A.

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Mini | Opel Adam or similar
Reviewed: Wed, Nov 27, 2019
“Will use them again”
About GOLDCAR: 8.0 /10
Car exceeded expectations and staff was helpful, however internet was extremely slow delaying payment of security deposits
About QEEQ: 10.0 /10

J.Almeida

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Small SUV | Audi Q2 or similar
Reviewed: Wed, Nov 22, 2023
“great!”
About GOLDCAR: 10.0 /10
Organized, email sent after check in and check out providing information. Staff really kind and helpfull.
About QEEQ: 10.0 /10
I am very satisfied on how QEEQ proceed. Messages on pick up, drop-off and so on. Keep the communication in case of any problem. Great assistance. I can also add a comment about a booking I had with you in Marrakesh a few days before through my other email jonasdml@gmail.com when I had to cancel a booking and the assistance was great. As soon as I see QEEQ available in one our my bookings I will definitely give preference for you. Negative point: My flight for the booking 12578989 was delayed, the car company didn't show up and I didn't have assistance on real time, just to refund the insurance after all, but I had to get it sorted on my on when I was there. Thank you.

T.Wilson

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Economy | Ford Fiesta or similar
Reviewed: Wed, Jan 8, 2020
About GOLDCAR: 8.7 /10
Staff were inflexible about early pick-up (even though cars were available) and tried to up-sell a more expensive package in order to have the car 1 hour earlier. We waited the hour, then completed pickup with a friendly and helpful staff member. Numerous add-ons, such as obligatory transponder for the toll highways, were unexpected - but the total amount was not excessive.
About QEEQ: 10.0 /10
Easy!

J.Barratt

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Small SUV | Audi Q2 or similar
Reviewed: Tue, Sep 12, 2023
“Smoother and better than I expected. I will use both Qeeq and Goldcar again.”
About GOLDCAR: 9.0 /10
The car was ideal. A few dents, but to be expected. They did not try to sell excess insurance! This was a real bonus as I was expecting them to push us to buy excess, but they did not which was a real bonus. Staff were super friendly and helpful. I will use them again. The only downside was the droop off. We literally had to leave it by the side of the road outside the depot and drop the keys in a safe box. Not a problem really, but a little uncomfortable just leaving it in a public place. Otherwise, spot on.
About QEEQ: 8.0 /10
Very smooth process. No issues other than return instructions. As we were returning teh vehicle out of hours, we received an email from Qeeq saying to contact Goldcar about how to return the vehicle. I would have expected Qeeq to provide those instructions themselves. But that was the only downside. Otherwise, pretty good.

T.Garnons-Williams

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Mini | Opel Adam or similar
Reviewed: Tue, Nov 26, 2019
“Good service”
About GOLDCAR: 9.0 /10
Service was very good. Pleasant staff. The car wasn't in the greatest condition but the roads in the area are a bit rough too.
About QEEQ: 10.0 /10

S.Katsilov

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Mini | Opel Adam or similar
Reviewed: Tue, Nov 19, 2019
About GOLDCAR: 10.0 /10
ok
About QEEQ: 10.0 /10

T.Kirkwood

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Small SUV | Audi Q2 or similar
Reviewed: Tue, Mar 5, 2024
“Awful. Poor check in service, no return of insurance deposit of €1900 and car was an absolute wreck”
About GOLDCAR: 6.0 /10
I still have not received my insurance deposit of €1900 back after 8 days! Disgusting! Never use them again and if my money isn’t back within the next 48 hours I’ll be pursuing them legally!
About QEEQ: 10.0 /10

D.Pinto

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Economy | Ford Fiesta or similar
Reviewed: Tue, Mar 10, 2020
“Cheap and quality service, but be careful about insurance.”
About GOLDCAR: 9.3 /10
No issues at pickup nor drop-off, and they were always available if something came up.
About QEEQ: 9.0 /10
Easy to book and great prices!

alan

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Large SUV | Alfa Romeo Stelvio or similar
Reviewed: Tue, Dec 12, 2023
“Slick and efficient”
About GOLDCAR: 10.0 /10
Did not get the car I had booked, Alpha Romeo for a Fiat not similar imho
About QEEQ: 10.0 /10
Excellent
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Peter G.

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Small SUV | Fiat 500X 2 Doors or similar
Reviewed: Thu, Mar 19, 2020
“Very bad customer service”
About GOLDCAR: 9.0 /10
When I picked up the car I was 2 hours earlier because of a change of flight due to the corona problems. I did not get the car, but if I paid 80 euros I could take it with me! So I waited 2 hours. I brought the car one day later back then scheduled because my return flight had also changed, for this day they charge me also too much.
About QEEQ: 10.0 /10
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Nuno Baptista

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Mini | Opel Adam or similar
Reviewed: Thu, Jun 8, 2023
“Smooth rental”
About GOLDCAR: 9.0 /10
As expected
About QEEQ: 10.0 /10
You are very good in your job and almost everyone you have the best prices

G.Whyte

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Economy | Citroen C3 or similar
Reviewed: Thu, Jan 11, 2024
“Very easy service from start to finish”
About GOLDCAR: 10.0 /10
Great service
About QEEQ: 10.0 /10
Use QEEQ a lot, great sevice

G.Znutas

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Economy | Ford Fiesta or similar
Reviewed: Thu, Dec 15, 2022
“Easy as I expected”
About GOLDCAR: 7.0 /10
Did not explained how to pay tolls in Portugal.
About QEEQ: 10.0 /10
I like "rebook" feature.

A.Alves

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Economy | Ford Fiesta or similar
Reviewed: Thu, Dec 12, 2019
About GOLDCAR: 9.7 /10
Staff was very pleasant
About QEEQ: 10.0 /10

Rob

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Intermediate | Nissan Pulsar or similar
Reviewed: Thu, Aug 18, 2022
“Have rented cars for years and will be using QEEQ regularly from now on. First class.”
About GOLDCAR: 10.0 /10
The car and service were excellent. The wait time at the airport was longer than I would like but drop off incredibly smooth. Highly recommended overall.
About QEEQ: 10.0 /10
A great platform - can access top value cars really easily.

Pedro

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Economy | Ford Fiesta or similar
Reviewed: Sun, Oct 20, 2019
“Everything went well.”
About GOLDCAR: 7.3 /10
The Pickup place is outside of the airport... Next time I will pay the small difference (2€) on other airport rent car company just to not waste more time on looking for the transfer and the traveling time to the Pickup place.
About QEEQ: 9.0 /10

C.Carreiro

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Economy | Ford Fiesta or similar
Reviewed: Sun, Nov 10, 2019
“It is advisable to look up the rental car company before picking up the car.”
About GOLDCAR: 7.7 /10
This company does not have a counter at the airport. Because we arrived earlier at the airport it was very difficult to find out where to pick up the car, after making several inquiries from other at other counters we were told that a bus would should up in the parking lot at some point. by going on line we were able to find a main number in Lisbon and called it, after a 15 minute wait the agent told us that the bus would be arriving in 10 minutes. Half an hour went buy and still no bus, finally we were able to locate a local number and managed to arrange for a pick up to their location a few minutes outside the airport. When we got to the rental location, we were told that our car was not available because we were an hour early and the only choice was to take an upgrade for an extra 60.00 Euros or wait an hour, we agreed to pay the extra since we had to be somewhere quickly.
About QEEQ: 10.0 /10
The booking platform is great. The only comment would be to clarify where the car rental company is. Also if you could specify costs for an additional driver.

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Compact | Ford Focus Estate or similar
Reviewed: Fri, Nov 12, 2021
“Was forced into accepting extra charges or leave. Goldcar - never again”
About GOLDCAR: 6.0 /10
I was blackmailed into extra charges over 80 € for picking up the car out of hours and a diesel surcharge. I picked up the car exactly as specified in the rental agreement and didn't request a diesel in the first place. Goldcar told me it's the only car they have left so either I pay or leave. They are thieves.
About QEEQ: 9.0 /10

Denys Bondarenko

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Economy | Ford Fiesta or similar
Reviewed: Fri, Jan 17, 2020
About GOLDCAR: 6.3 /10
The guy on the counter without my approval has added their insurance that cost 90 Euro and told me that this money deposited for gasoline and tall payer. Also, he has hidden the contract behind the check-in document so I realized what happened only after I've returned home and money that was charged wasn't returned. Moreover, they provided a contract on Portugal so you where I tried to understand this contract and resolve the problem with the Goldcar I've realized in case I wanted to read it on the counter I wouldn't understand it. This is addition way how they increase the probability to "sell" you more extras without you confirmation
About QEEQ: 10.0 /10

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Mini | Opel Adam Convertible or similar
Reviewed: Fri, Jan 10, 2020
“A good experience.”
About GOLDCAR: 9.0 /10
The location is not at the airport, however there is a shuttle service. Customer service was good.
About QEEQ: 10.0 /10
Always a simple, easy process. Thank you.

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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